Shipping & Delivery
 

Every copy is printed just for you. Paperbacks are printed to order by our print partner and posted directly to you. Orders usually arrive within 10–14 business days in Australia. International orders take longer, depending on the destination.
 

Shipping costs. Shipping is calculated at checkout based on how many copies you order and where they're going. All prices are in Australian dollars (AUD).
 

Tracking. Orders are sent by tracked post. Tracking details are emailed to you once your book has shipped.
 

Your address. Please double-check your delivery address at checkout. We can change it only if you contact us within one hour of ordering, before your book goes to print. Parcels returned because of an incorrect address can be re-sent at your cost.
 

Lost or delayed parcels. If your order hasn't arrived within the estimated time, email us at catherinevannesch@gmail.com and we'll follow it up with the carrier. If a parcel is confirmed lost, we'll send a replacement at no charge.
 

eBooks and audiobooks. When available, digital editions are delivered by download link, and no postage applies.
 

Returns & Refunds

We want you to love your copy. If something isn't right, we'll fix it.

Damaged or faulty books. If your book arrives damaged, misprinted, or with missing or faulty pages, email catherinevannesch@gmail.com within 30 days of delivery. Include your order number and a photo of the problem. We'll send a free replacement or give you a full refund, whichever you prefer. You won't need to send the faulty copy back.

Wrong item. If you receive the wrong book, contact us and we'll send the right one at no cost.

Change of mind. Each paperback is printed especially for your order, so we can't offer refunds or exchanges for change of mind. Please choose carefully before ordering.

Digital editions. Because digital files can't be returned, eBooks and audiobooks are not refundable for change of mind. If a file won't download or open, contact us and we'll help or refund you.

Your rights under Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You're entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You're also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this policy limits those rights.
 

How refunds are paid. Approved refunds are made to your original payment method, usually within 5–10 business days.
 
Privacy Policy

Last updated: 26 September 2026
 

This website is run by Catherine Van Nesch. We respect your privacy and handle personal information in line with the Australian Privacy Principles.
 

What we collect

• When you order: your name, email, phone number, and delivery and billing address.

• When you contact us or join our mailing list: your name, email and anything you choose to tell us.

• When you browse: basic technical information such as your device, browser and pages visited, collected through cookies.
   

We never see or store your full card details. Payments are processed securely by our payment provider.
 

Why we collect it

• to process, print, deliver and follow up your order

• to reply to your questions

• to send book news and updates, only if you've opted in; you can unsubscribe at any time

• to understand how the site is used and improve it
   

Who we share it with

Only the service providers we need to fulfil your order and run the site:

• Wix (website and online store)

• our payment provider (Stripe)

• Lulu Press, our print-on-demand partner, which receives your name, delivery address and phone number to print and post your book

• postal and courier services that deliver your parcel
   

Some of these providers store data outside Australia, including in the United States. We use them because they take reasonable steps to protect personal information. We never sell or rent your personal information.
 

Cookies

The site uses cookies to keep your cart working and to measure visits. You can block or delete cookies in your browser, though some features, like checkout, may not work without them.

Your choices
You can ask to see, correct or delete the personal information we hold about you by emailing catherinevannesch@gmail.com. We'll respond within 30 days.

Complaints

If you have a concern about how we've handled your information, please contact us first so we can put it right. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
 
Terms of Sale & Site Use
 

Who you're buying from. Books on this site are sold by Catherine Van Nesch. Contact: catherinevannesch@gmail.com.
 

Prices. All prices are in Australian dollars and do not include GST, as the seller is not registered for GST. Shipping is shown separately at checkout. We may change prices at any time, but the price you pay is the one shown when you place your order.
 

Orders. Your order is confirmed when you receive a confirmation email. If a problem stops us from filling your order, such as a pricing error or a printing issue, we'll contact you and give you a full refund.
 

Copyright. All text, images and cover artwork on this site, and the contents of I Didn't Want to Be a Saint, are © Catherine Van Nesch. You're welcome to share links to the site. Please don't copy, reproduce or resell any content without written permission.
 

Accuracy. We take care to keep information on the site correct, but details such as delivery times are estimates.
 

Governing law. These terms are governed by the laws of New South Wales, Australia.

Changes. We may update these policies from time to time. The version on this site at the time of your order applies.

Questions? Email catherinevannesch@gmail.com and we'll be happy to help.